BEST IN HOME
From Our Home to Yours
Best in Home specializes in a collection of products and services for use in every part of your home and office environment.
We offer quality merchandise from established brands at cost effective prices.
When we started our company we established some simple objectives by which we believed we could build lasting relationships with our customers.
- Treat our customers with courtesy and respect.
- Provide value in every product we offer.
- Strive for excellence in the services we provide.
- Provide our customers with personalized attention.
- Provide prompt and informative answers about the products we carry
- (whether it’s by phone or email).
- Provide all responses by US based professionals (no out-sourced call centers)
- Provide prompt, effective solutions should issues arise.
Our full-time staff includes friendly and knowledgeable customer service specialists who can answer most of your questions immediately and assist you in choosing the right product for your individual needs.
We take great pride in offering what we believe is the best customer service experience in the industry and we look forward to adding you to our list of very satisfied customers.
Our Sales & Telephone Support lines are open from: 9:30 AM to 5:30 PM Monday through Friday (Pacific Time).
We monitor emails and voicemails at all other times and, if you leave a voice message or send an email, we will reply in a reasonably prompt manner.
- 1-818-346-1520
- or
- Toll Free @ 1-866-590-0977
For Expedited Shipments: Please a) call and leave a message where we can reach you during our regular business hours. b) Please also send us an email (especially during our 'off' hours). Send your email to support@bestinhome.com
Please include:
- the item(s) you are ordering,
- the zip code to which we will be shipping and
- the date you need the order by
If you have already placed an order - please make sure to include the order ID in your communication. A customer service specialist will determine the costs and feasibility of meeting your needs and get back to you as soon as we open.
For Product Information (including availability): click here and send us an email to: support@bestinhome.com Emails with specific questions are much more efficient than phone calls. Please include a telephone number where you can be reached to facilitate more detailed replies where needed.
For Warranty Issues and Returns: click here support@bestinhome.com and send us an email ( email communications are much more efficient and always faster). Please include:
- Your Order ID
- Date of Order
- The first and last name (exactly as spelled on the order) of the person who placed the order
- The item(s) ordered
- Details relating to your issue and
- A telephone number where you may be reached
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